Should your order or any of its parts need an inspection, our Customer Care Team will create a shipping label and send it to you via email. All you will need to do is print the label, stick it on the box and post it back to us.

Our customer care team will then send out the replacement part or a completely new product (depending on the problem) that same day.

To contact our Customer Care Team, please click here or you can email them directly at customercare@uccellodesigns.com.

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