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Testimonial from the UK

By Cathriona Lacey

June 20, 2016

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The word is getting around about the Uccello Kettle providing safety and confidence in everyday life for people with disabilities. The Kettle is now available in the UK, through one of our key partners, Drive Medical who forwarded us this lovely testimonial from Sandra Best of Swansea in the UK.

I am 64 years old and have had severe Rheumatoid Arthritis for 30 years and I am registered disabled. I have had a number of operations for the Rheumatoid Arthritis, including replacement knuckles on both hands, my thumb on my right hand wired and fixed and my right wrist has partly fused on its own.

I am using at present a disabled tippy cradle metal kettle holder with a base for a large conventional kettle, which is not very user-friendly. It takes up a large area on my work surface and if by any chance the lid is not 100% put back on correctly, on pouring, the water spits and steam escapes. Many a time, I have burnt my hand. Also, even when the lid is on correctly, when pouring water it spills onto the work surface, so I have to leave a large tray underneath the kettle holder to catch the spilt water.

I also have a small disabled tippy cradle metal kettle holder, which holds a tall plastic jug kettle. This I have discarded as it is not very secure and I found it unsafe for use.

Two years ago it was suggested I purchase a “one cup” machine. Initially, I thought it was good but if you do not change the setting to correspond with the size of the cup or mug, it either pours too much water, which overflows everywhere, which is dangerous, or does not fill the cup enough. Also, you cannot fill anything tall from it. My opinion is that for the disabled or elderly the “one cup” is not suitable. It is a little complicated and easy to forget to change the settings.

I have now had the opportunity to test the Uccello kettle, which impressed me immediately. If you are disabled or elderly, the usual look of a product is not of the utmost importance, it is whether or not it is going to fulfil the use it was designed for. However, my first impression of the Uccello kettle is that it’s chic and modern looking in design and compact enough to suit the smallest of kitchen worktops. It is also easy to wipe clean.

Being a 1.5 litre capacity kettle, there is sufficient water to make several cups of tea/coffee. If a disabled or elderly person has a Carer and they need the Carer to full the kettle for them, once the kettle has boiled, the clever design of the handle makes it as light as a feather to pour by the disabled/elderly person, even when the kettle is full to capacity.

I am personally not able to lift the whole of the kettle from its cradle to take it to the tap to fill with water, but the press button lid is easy to use and if my husband is not around to fill the kettle, I can fill the kettle through the lid a little at a time by using a small jug. It also has sufficient height for pouring water into a tall mug or utensil if a non-disabled person needs to use it.

In my opinion, the Uccello kettle is the best kettle I have come across for the disabled or elderly.

From the Uccello team down here in Australia, a big thank you to Sandra. We are very grateful for your kind words and praise of our Kettle. We are delighted to know that it has helped you gain back your independence in every day life, and made having a cup of tea enjoyable again!

You can read more of what people are saying about the Uccello Kettle on our customer review page.

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